Clinica Medica Ltd is dedicated to customer privacy and:
Our Clinical / Client information system is powered by Cliniko www.Cliniko.com Cliniko observe EU regulation and are fully GDPR compliant.
Our Mailchimp Marketing is powered by Michel Graphic Design “MGD”
Our website is managed by Scotweb Digital “SWD” www.scotwebdigital.co.uk
SWD and MGD are committed to ensuring that data is processed in accordance with applicable data privacy laws and is kept secure.
When someone visits our website, SWD collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). SWD collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of our website, the general geographic location of visitors and engagement levels, which in turn enables us to make improvements to our website and services and provide business intelligence. This information is only processed in a way which does not identify individual users. It is kept indefinitely.
SWD also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we display our services. This information is only processed in a way which does not identify individual users. It is kept indefinitely.
When you submit information using our online forms, the information you give will be used to create your customer profile in our Cliniko booking system which will integrate with MailChimp and send you an opt in email.
You will also receive an email / text for your booking and a reminder 24 hours before your appointment
We will only read cookies from your cookie file placed there through your web browser’s interaction with the clinicamedica.co.uk website.
We use session files, along with cookies, to log your browsing patterns and to identify the areas of the site which have been of interest to you, allowing us to personalise the clinicamedica.co.uk site for you.
We hold customer data on our Cliniko system.
In order to manage enquiries, we process the data collected and store it for an indefinite period (unless instructed by you to be made inactive) for the legitimate business purpose of enabling us to access the information and deal with your request. We collect the following information:
We do not share information unless:
Your personal information may be transferred internationally. On your request / mandate if your insurance company is based abroad.
You can contact us to:
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49 Crow Rd, Partick, Glasgow G11 7SH.
0141 356 6969